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Case Study: Decatur Public Schools

 

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Case Study: Decatur Public Schools

Operating as the 27th largest public school district in Illinois with over 9,000 students and more than 1,300 employees, Decatur Public Schools (DPS) includes multiple campuses ranging from pre-kindergarten to high school. DPS was experiencing complications with their previous time and attendance solution and initiated a search for a more robust replacement that could not only meet the needs of the school district but the contractual needs of the unions that the district worked with as well.

DPS had relied on their previous solution provider to integrate with AESOP as a single point of entry for tracking their substitutes; however, complications began immediately after installation. The organization experienced recurring failures related to the connection between the time collection devices and their software. Moreover, the solution provider and hardware manufacturer neglected responsibility for the issues and left DPS with an insufficient system to track and report employee time and attendance.

This combination of third-party hardware deployed as time collection devices, inadequate customer support, weak integration methods, and instability in supporting middleware forced DPS to reach out to TimeClock Plus for a fully integrated, reliable time and attendance solution. Their primary goal was to have a stable solution that will help them ensure labor compliance throughout all seven of their employee groups and streamline their workforce management.

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