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Case Study: How Humanity Helps CNN Deliver 24/7 News

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eBook cover of Case Study: How Humanity Helps CNN Deliver 24/7 News

CNN is among the world’s leaders in online news and information delivery. CNN’s employees operate around the clock and across multiple countries and time zones. The International Programming Department manages the production and programming for the network’s 24/7 international television channel. More than 200 dedicated news professionals including anchors, producers, writers, and copy editors make up this Department, which operates 6 bureaus in multiple countries and provides support for CNN USA’s overnight broadcasts.

With the unpredictable nature of the global news cycle, schedules at CNN change rapidly. Employees rarely work the same days, hours, or on the same programs each week. Depending on the assignment, writers and producers work the hours of other bureaus, while program directors continuously collaborate on the lineup of programs scheduled to run on their designated channel. Because of this, CNN’s static scheduling process was creating double the work and double vision for managers.

Download this case study to learn how TCP's Humanity Scheduling helped CNN reduce the time spent on employee scheduling by a massive 88% with a centralized scheduling solution.

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