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How Ineffective Shift Scheduling Hurts Employee Retention

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How Ineffective Shift Scheduling Hurts Employee Retention The hidden costs of inconsistent employee scheduling
The scheduling process as we know it is broken. Shift-based workers in a myriad of industries have grown dissatisfied with the lack of flexibility, consideration, and transparency regarding the way their work schedules are planned and managed. When preparing schedules, supervisors usually don’t have access to all necessary information—such as shipping and delivery delays—and are often forced to schedule staff on the fly and without strategic thinking.

As a result, staff members cannot plan their work and personal responsibilities, which leads to stress, absenteeism and ultimately increased turnover. In fact, HR managers say extended job vacancies cost them an average of $800,000 per year.

Unstable schedules have become one of the top concerns of the modern workplace, so much so that an increasing number of states have adopted laws enforcing predictive scheduling. Despite the fast-paced environment and fluctuating customer demand, managers will be required to post schedules in advance and pay penalty charges for any subsequent changes. Therefore, robust scheduling solutions that provide both the flexibility and customization are becoming a must-have in the enterprise compliance strategy.

Manual scheduling tools can make labor law compliance messy and ineffective. These antiquated tools might seem user-friendly, but they were not designed to accommodate the dynamics of the scheduling process nor the real-time needs of today’s fast-paced workplaces.

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