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Case Study: West Atlantic Group

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eBook cover of Case Study: West Atlantic Group

Humanity Helped Facilitate the West Atlantic Group’s Merger and Growth with Effective Staff Scheduling



West Atlantic Group is a dedicated cargo airline that specializes in mail and express freight, offering its customers customized, efficient solutions for air freight services, maintenance, and aircraft leasing. With the merger of two of Europe’s most established independent regional cargo airlines—Sweden’s West Air Group and UK-based Atlantic Airlines—the company runs four 24/7 airline maintenance facilities, located in Malmö, Coventry, Isle of Man and Oslo.

West Air Group initially used Excel to schedule 30 employees at a single location. After the merger with Atlantic, they started looking for other staff scheduling options. Anna Ingvert, who is in charge of line administration and scheduling for West Atlantic, recalls that the greatest obstacle was that Excel didn’t allow her to add all critical information that the schedules demanded. She eventually developed a code system to help her incorporate shift and employee details, but the code system turned out to be so complex that the employees were having a hard time deciphering it.

Not only that, but the more data she entered into Excel, the longer it took to finalize the employee schedules. The spreadsheets responded very slowly and ended up crashing regularly due to the number of details included in each cell.

Read our case study to learn how Humanity Scheduling helped West Atlantic Group accurately schedule employees in half the time.

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