About This Resource

Workforce management (WFM) is an organizational method and approach that helps government agencies maintain a productive workforce. WFM is an essential practice for agencies with specific, complex and unique challenges faced by each department. Genuine workforce management happens when government agencies are able to integrate key activities into one platform. Regardless of the size of your agency or department, chances are you’re looking for information about how to choose the right workforce management (WFM) software because your:
- Existing systems aren’t meeting your need to offer multiple methods for employees to punch in (e.g., touchless clocks or mobile devices)
- Processes make it difficult to mitigate unnecessary waste like overtime or inaccurate hours tracking, which puts public funding in jeopardy
- Tech stack (ERP, HCM, payroll) lacks efficient and effective integration, which leaves you concerned about data reliability and accuracy
Whatever brought you to this search for a WFM solution, you’re in good company. Many government entities are realizing a need to elevate their workforce management approach. Download our buyer's guide for tips specific for state and local governments.
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