Empowering People to Work Better
Our goal is to persistently train our people and evolve our systems to help you operate more efficiently. It’s what we do best so you can concentrate on what you do best.
CSR OF THE MONTH
Meet Savina Rios
Savina Rios had been looking for a position within a call center that not only had an established system but was growing. She landed at TCP Software in March and with only a few months under her belt, has already delighted both the customers she supports and her peers.
In addition to fielding customer calls, Savina has spearheaded a training committee dedicated to mentoring new support technicians and helping them stay engaged and confident. She loves being a mentor and thrives on the energy the team brings. Her colleagues told us she’s been an outstanding coach and tutor, with a particular penchant for incorporating different cultures into her teaching style.
Outside of work, Savina and her fiancé enjoy the controlled chaos that comes with having 6 combined children and are committed to continually infusing creativity into family-oriented activities.